Why choose Tel2 over Microsoft Calling Plans?
Microsoft Teams is a powerful platform — but its native calling plans are restrictive and expensive. Tel2 gives you the same Teams experience, with more flexibility and lower costs.
See PricingMicrosoft Teams Calling, without the limitations
Connect Microsoft Teams to Tel2 using Direct Routing. Replace Microsoft Calling Plans with a more flexible, cost-effective solution — with full control over phone numbers, routing, and call handling.
Why use Tel2 for Teams Calling?
Take full control of your Teams telephony with flexible routing, lower costs, and built-in resilience.
Only pay for Microsoft Teams where you need it. Mix Teams users and VoIP users to reduce licensing costs.
SIP & Teams Twinning
Use Teams and VoIP phones side-by-side, with calls ringing on both.
Automated Failover
Automatically reroute calls to another device or number if Teams becomes unavailable.
Hybrid User Setup
Mix Teams users and VoIP users, and only pay for Microsoft licenses where needed.
Cloud PBX Features
Add call recording, ring groups, auto attendants, and other Cloud PBX features — beyond standard Teams capabilities.
Teams-Compatible Handsets
Use supported desk phones that work with both Teams and standard VoIP.
No Contracts
Scale up or down at any time, with no minimum users or long-term commitments.
Lower Cost
Reduce monthly spend compared to Microsoft Calling Plans.
More Flexibility
Use Teams, VoIP phones, or both — with full control over call routing.
Built-in Resilience
Automatically fail over calls if Teams or internet connectivity is disrupted.
AI Included
Call transcription, summaries, and insights included as standard with Tel2 AI Voice.
Tel2 vs Microsoft Calling Plans
Thinking of using Microsoft Calling Plans? Here’s how Tel2 compares.
Tel2 Teams Calling |
Microsoft Calling Plans |
|
|---|---|---|
| Monthly Cost | ✔️ Lower, flexible pricing | ❌ Higher fixed pricing |
| Contracts | ✔️ No contracts | ❌ Commitment required |
| Call Routing Control | ✔️ Full control (Direct Routing) | ❌ Limited |
| Use SIP / VoIP Phones | ✔️ Yes | ❌ No |
| Hybrid Setup | ✔️ Teams + VoIP supported | ❌ Not supported |
| Failover & Resilience | ✔️ Built-in failover | ❌ Limited |
| Call Recording | ✔️ Included | ❌ Add-on / limited |
| AI Features | ✔️ Included | ❌ Requires additional services |
| Number Flexibility | ✔️ Full control | ❌ Restricted |
| Best Choice | ✔️ Flexible, cost-effective | ❌ Limited & expensive |
A typical Teams customer
Many businesses do not need every user on a full Microsoft calling setup.
Example: a 12-user business
The office uses Microsoft Teams internally, but only some staff need full Teams calling. Reception and sales may prefer desk phones, while managers and remote staff use Teams.
With Tel2, you can run a hybrid setup that fits how the business actually works — instead of forcing every user into the same model.
Teams for staff who need softphone calling
Desk phones for reception or fixed office users
Shared company numbers routed through Tel2
Call recording and AI included as standard
Failover options if Teams is unavailable
Result: lower cost, better resilience, and a phone system that matches the way your team already works.
How it works
Connect Microsoft Teams to the phone network using Tel2 Direct Routing.
Microsoft Teams
Make and receive calls from the Teams app
Tel2 Cloud PBX
Routing, call control, AI features
Phone Network (PSTN)
Calls to mobiles, landlines, and global numbers
Teams Calling Plans Terms
Only pay for Microsoft Teams where you need it. Mix Teams users and VoIP users to reduce licensing costs.
All plans include unlimited inbound calls and channels.
Pay As You Go
£4 per user / month
Includes a UK, AU or NZ phone number, free call recording, and AI Voice features. Outbound calls billed per minute.
Choose PlanPay As You Go
£4 per user / month
- Choose a phone number
- Or port your own number
- Free Call Recording
- Basic AI Voice included
- Pay As You Go calling: See Rates
Teams 300 (1 - 4 Users)
£8 per user / month
- Choose a number or port your own
- Free call recording
- Basic AI Voice included
- 300 minutes included: - UK landlines and mobiles
- 75+ international destinations
Teams 300 (5 - 19 Users)
£7 per user / month
- Choose a number or port your own
- Free call recording
- Basic AI Voice included
- 300 minutes included: - UK landlines and mobiles
- 75+ international destinations
Teams 300 (20+ Users)
£6 per user / month
- Choose a number or port your own
- Free call recording
- Basic AI Voice included
- 300 minutes included: - UK landlines and mobiles
- 75+ international destinations
Unlimited Calling Plans Terms
Only pay for Microsoft Teams where you need it. Mix Teams users and VoIP users to reduce licensing costs.
Unlimited outbound calling to UK and selected international destinations.
Teams Unlimited (1 - 4 Users)
£20 per user / month
- Choose a number or port your own
- Free call recording
- Basic AI Voice included
- Unlimited calls to: - UK landlines and mobiles
- 75+ international destinations
Teams Unlimited (5 - 19 Users)
£15 per user / month
- Choose a number or port your own
- Free call recording
- Basic AI Voice included
- Unlimited calls to: - UK landlines and mobiles
- 75+ international destinations
Teams Unlimited (20+ Users)
£10 per user / month
- Choose a number or port your own
- Free call recording
- Basic AI Voice included
- Unlimited calls to: - UK landlines and mobiles
- 75+ international destinations
Connect Microsoft Teams Today
Connect Microsoft Teams in minutes and take full control of your business calling.
Contact
Have questions? Please contact us using any of the options below.
Address
Telehouse East, 14 Coriander Ave, London E14 2AA, United Kingdom
Call Us
0800 810 1057